Legal Notice

Last Updated:

1. Company Information

This website is owned and operated by:

Khelvornuizik
Mannerheimintie 5
00100 Helsinki
Finland

Contact Details

Phone: +358 9 6226 260
Email: notifyuse@khelvornuizik.world

Business Hours

Monday - Friday: 9:00 - 18:00
Saturday: 10:00 - 16:00
Sunday: Closed

2. Nature of Business

Khelvornuizik operates as a professional flower shop and floral design studio, providing the following services:

  • Retail sale of fresh cut flowers and potted plants
  • Custom floral arrangements for all occasions
  • Wedding and event floral design services
  • Flower delivery services within Helsinki and surrounding areas
  • Corporate floral services and subscriptions
  • Sympathy and funeral flower arrangements
  • Seasonal decorations and gift items

3. Regulatory Compliance

3.1 Business Registration

Our business is registered and operates in accordance with Finnish commercial law and regulations. We comply with all applicable local, national, and European Union legislation governing retail operations and e-commerce activities.

3.2 VAT Registration

We are registered for Value Added Tax (VAT) in Finland. All prices displayed on our website include applicable VAT unless otherwise stated. VAT details are provided on all invoices and receipts.

3.3 Consumer Protection

We adhere to Finnish Consumer Protection Act and EU Consumer Rights Directive, ensuring fair trading practices and protecting consumer rights in all transactions.

3.4 Data Protection

We comply with the General Data Protection Regulation (GDPR) and Finnish Data Protection Act. Our data processing activities are conducted in accordance with applicable privacy laws. For detailed information, please refer to our Privacy Policy.

4. Website Information

4.1 Website Ownership

This website and all its content are owned by Khelvornuizik. The website serves as an information platform and e-commerce portal for our products and services.

4.2 Technical Operation

The website is hosted on secure servers and maintained to ensure optimal performance and security. We implement appropriate technical measures to protect user data and ensure service availability.

4.3 Accessibility

We strive to make our website accessible to all users, including those with disabilities. We continuously work to improve accessibility features and comply with relevant accessibility standards.

5. Intellectual Property Rights

5.1 Copyright

All content on this website, including but not limited to text, graphics, logos, images, photographs, designs, and software, is protected by copyright law. The copyright belongs to Khelvornuizik or our licensors.

Unauthorized reproduction, distribution, modification, or public display of our content is strictly prohibited without prior written permission.

5.2 Trademarks

Khelvornuizik, our logo, and other marks displayed on this website are trademarks or registered trademarks. Use of these trademarks without authorization is prohibited and may constitute trademark infringement.

5.3 Third-Party Content

Some content on our website may be provided by third parties or licensed from external sources. Such content remains the property of its respective owners and is used with appropriate permissions.

5.4 User-Generated Content

By submitting content to our website (reviews, comments, photos), you grant us a non-exclusive license to use, reproduce, and display such content. You retain ownership of your content but represent that you have the right to grant this license.

6. Liability and Disclaimers

6.1 Information Accuracy

We make every effort to ensure that information on our website is accurate, complete, and up-to-date. However, we do not warrant the accuracy or completeness of any information and reserve the right to make changes without notice.

6.2 Product Representations

Product images and descriptions are provided for illustrative purposes. Due to the natural variation in flowers and limitations of digital photography, actual products may differ in appearance. We strive to maintain consistency but cannot guarantee exact replication.

6.3 Website Availability

While we aim to provide uninterrupted access to our website, we do not guarantee continuous availability. The website may be temporarily unavailable due to:

  • Scheduled maintenance and updates
  • Technical issues or server problems
  • Circumstances beyond our control
  • Security measures or emergency procedures

6.4 External Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, accuracy, or practices of external websites. Links do not constitute endorsement of third-party sites or services.

6.5 Limitation of Liability

To the extent permitted by law, Khelvornuizik shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use our website
  • Errors or omissions in website content
  • Unauthorized access to or alteration of your data
  • Statements or conduct of third parties on the website
  • Any other matter relating to the website or services

This limitation applies regardless of the legal theory on which the claim is based.

7. User Obligations

7.1 Lawful Use

Users must access and use our website in accordance with applicable laws and regulations. Prohibited activities include:

  • Violating intellectual property rights
  • Transmitting harmful or malicious code
  • Attempting unauthorized access to systems
  • Interfering with website operation or other users
  • Collecting user information without consent
  • Engaging in fraudulent activities

7.2 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorized use.

7.3 Accurate Information

You must provide accurate and complete information when placing orders or communicating with us. Providing false information may result in order cancellation or account suspension.

8. Dispute Resolution

8.1 Informal Resolution

We encourage customers to contact us directly to resolve any disputes or concerns. Most issues can be resolved through open communication and mutual understanding.

8.2 Formal Procedures

If informal resolution is not successful, disputes may be addressed through:

  • Finnish Consumer Disputes Board (Kuluttajariitalautakunta)
  • European Consumer Centre Finland
  • Mediation services
  • Appropriate courts in Helsinki, Finland

8.3 Governing Law

This Legal Notice and all matters relating to our website and services are governed by the laws of Finland. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of Helsinki.

9. Professional Standards

9.1 Industry Membership

We maintain professional standards consistent with the floral industry and may hold memberships in relevant trade associations and professional organizations.

9.2 Ethical Practices

We are committed to ethical business practices, including:

  • Fair pricing and transparent billing
  • Honest product descriptions and advertising
  • Respectful treatment of customers and suppliers
  • Environmental responsibility in sourcing and operations
  • Support for local growers and sustainable practices

9.3 Quality Assurance

We implement quality control measures to ensure all products meet our standards. Our florists are trained professionals committed to excellence in floral design and customer service.

10. Environmental Responsibility

We recognize our environmental responsibilities and strive to minimize our ecological impact through:

  • Sourcing flowers from sustainable and ethical suppliers
  • Reducing waste in packaging and operations
  • Using recyclable and biodegradable materials where possible
  • Supporting local growers to reduce transportation emissions
  • Educating customers about flower care to extend product life

11. Changes to This Notice

We reserve the right to modify this Legal Notice at any time. Changes will be effective immediately upon posting on our website with an updated "Last Updated" date. Significant changes may be communicated through additional notices.

Your continued use of our website after changes are posted constitutes acceptance of the modified Legal Notice.

12. Severability

If any provision of this Legal Notice is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall continue in full force and effect.

13. Language

This Legal Notice is provided in English. In case of any discrepancy between different language versions, the English version shall prevail to the extent permitted by law.

14. Contact for Legal Matters

For legal inquiries, compliance questions, or to report violations of this Legal Notice, please contact us:

Khelvornuizik
Legal Department
Mannerheimintie 5
00100 Helsinki, Finland

Phone: +358 9 6226 260
Email: notifyuse@khelvornuizik.world

15. Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Legal Notice and all applicable terms and policies referenced herein.